Privacy Policy
Effective January 1, 2027
Guided Serenity LLC ("Guided Serenity," "we," "us") respects your privacy. This policy explains what we collect through go.guidedserenity.com and our services, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address and, if you choose, phone number when you register for a webinar, book a call, purchase a session or contact us.
- Session information: answers you provide in booking questions or the pre-session questionnaire.
- Payment information: payments are processed securely by our payment provider (such as Stripe). We do not see or store your full card number.
- Automatic information: basic technical data such as browser type, device, pages visited and approximate location, collected through cookies and similar tools.
How we use your information
- To register you for webinars and send confirmations, reminders, replays and joining details
- To schedule, deliver and follow up on calls and sessions
- To process payments and send receipts
- To send educational emails and occasional offers, which you can unsubscribe from at any time
- To improve our website and services, and to meet legal obligations
Email and text messages
Every marketing email includes an unsubscribe link. If you give us your phone number and agree to text messages, we may send appointment and webinar reminders. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share your phone number or text-messaging consent with third parties for their marketing.
How we share information
We do not sell or rent your personal information. We share it only with service providers that help us run our business, such as:
- GoHighLevel (website, forms, calendars, email and CRM)
- Zoom (webinars and sessions)
- Our payment processor (such as Stripe)
- Email delivery and analytics providers
We may also disclose information if required by law or to protect our rights and safety.
Cookies
We use cookies to keep our pages working, remember preferences and understand how visitors use the site. You can block or delete cookies in your browser settings; some features may not work as a result.
Recordings
Live webinars may be recorded to create an on-demand replay. We edit replays to remove attendees' private information where possible. Private sessions are not recorded without your permission.
How long we keep information
We keep your information as long as needed to provide our services, meet legal and tax requirements, and resolve disputes. You can ask us to delete it at any time, subject to those requirements.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may ask to access, correct or delete your personal information, or to stop receiving marketing messages, by emailing [email protected]. Depending on where you live, including Florida, you may have additional rights under local law, and we will honor them.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
Guided Serenity LLC · 3165 Touraine Ave, Orlando, FL 32812-6602 · [email protected]